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    Results 1 to 11 of 11
    1. #1
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      BlackHatX's Avatar
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      Thumbs up Lynda - Sales: Customer Success


      Lynda - Sales: Customer Success
      Size: 422 MB | Duration: 0h 58m | Video: AVC (.mp4) 720p | Audio: AAC 48KHz 2ch | Subtitles
      Genre: eLearning | Level: Intermediate | Language: English

      Customer success is a new field that goes beyond the more traditional sales, marketing, and customer support.

      Customer success is a new field that goes beyond the more traditional sales, marketing, and customer support. Teams are being created to manage the customer life cycle and drive adoption, renewals, upselling, and advocacy. Customer success is one of the hottest B2B trends since the advent of the subscription business model. This course goes over the key components of customer success, or CS, including how CS fits into SaaS, membership, and service-oriented models-businesses that depend on long-term relationships to maximize customer lifetime value. Learn how it's different from customer support, what makes a successful CS sales professional and CS leader, and how to align CS with the larger organization.

      * What is customer success?
      * Scaling customer success
      * Being a customer success professional or manager
      * Building a customer success plan
      * Aligning customer success with other departments

      **Hidden Content: Reply to see the content**

  • #2
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    Default Re: Lynda - Sales: Customer Success

    ty

  • #3
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    Default Re: Lynda - Sales: Customer Success

    thanks

  • #4
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    Default Re: Lynda - Sales: Customer Success

    TQ

  • #5
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    Default Re: Lynda - Sales: Customer Success

    thanks
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  • #6
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    Default Re: Lynda - Sales: Customer Success

    thx

  • #7
    Member kdakya's Avatar
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    Default Re: Lynda - Sales: Customer Success

    Thanks!
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  • #8
    Member Gabby's Avatar
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    Default Re: Lynda - Sales: Customer Success

    thx

  • #9
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    Default Re: Lynda - Sales: Customer Success

    thanksssssssss

  • #10
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    Default Re: Lynda - Sales: Customer Success

    Cheers for share

  • #11
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    Default Re: Lynda - Sales: Customer Success

    ty

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