Likeable Social Media, Revised and Expanded: How to Delight Your
Customers, Create an Irresistible Brand, and Be Amazing on Facebook,
Twitter, LinkedIn, Instagram, Pinterest, and More

The NEW YORK TIMES and USA TODAY bestseller—updated with today’s hottest sites!

A friend’s recommendation is more powerful than any advertisement. In
the world of Facebook, Twitter, Vine, Instagram, and beyond, that
recommendation can travel farther and faster than ever before. Packed
with brand-new case studies from today’s emerging social sites, this
updated edition of Likeable Social Media helps you harness the power of word-of-mouth marketing
to transform your business. Listen to your customers and prospects.
Deliver value, excitement, and surprise. And most important, learn how
to truly engage your customers and help them spread the word.

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