Apply the latest and most profound research on customer satisfaction, customer-supplier relationships, and the predictors of satisfaction which scientifically determine your customer return and recommend rate. Apply these predictors across your entire business to build effectiveness, competitiveness and achieve world class status in the eyes of your customers. This program represents powerful strategic insights and step by step methodology, tools, your own organizational audit, leadership self assessment and improvement planning that will dramatically improve your business.

Code:
https://www.udemy.com/customer-satisfaction